How can we help?
Most questions are answered below. If yours is not, send a message and we will read it.
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Common questions
A check says "not checked"
A lookup on Solana failed or a wallet had too much history to read. Wait a minute and run the check again.
"You have used today's free checks"
Every visitor gets 5 checks and 20 questions a day. The count resets at midnight UTC.
"This check has expired"
A report is held for five minutes. Run the check again to keep asking the agent.
A shared link says it is not valid
The link was cut short or changed. Ask for it again, or run a fresh check of the token.
The score looks wrong
Tell us the token address and what you expected. Reports can miss things, and examples help us fix the rules.
Good to know
We will never ask for a seed phrase, a private key, or for you to send funds. Anyone who does is not TrenchGuard.